Frequently Asked Questions — The Stuff People Actually Ask
Does the cooler really fit all cans?
It fits standard 12oz cans, slim cans, 16oz cans, and most 12oz and 16oz bottles. If it's a weirdly shaped container, there's a chance it won't be a perfect fit — but for 95% of what you'll grab at a gas station or grocery store, you're covered.
How long does it keep drinks cold?
We rate it at 12+ hours for cold and 6+ hours for hot. Real-world performance depends on the starting temperature, how often you open it, and the outside conditions. In normal use, it holds up well.
Does it need ice?
No. The insulation does the work. Drop your can or bottle in, seal it up, and it'll stay cold without any ice or prep.
Can I put it in the dishwasher?
The outer shell is hand-wash recommended. The lid and silicone parts can go on the top rack. Avoid the bottom rack and high heat — that's where things get warped.
Does it leak?
The lid creates a proper seal when tightened. If you're tossing it in a bag sideways, double-check the seal is snug. It's designed to be leak-resistant, not leak-proof under every possible condition.
How do I clean it?
Warm water, mild soap, a bottle brush for the inside. Let it air dry completely before storing. That's it. No special cleaners needed.
Will it fit my car's cup holder?
The standard size fits most cup holders. The larger tumblers might not fit every vehicle — check the product dimensions on the listing if that matters to you.
Do you offer bulk or wholesale pricing?
Yes. Reach out through the contact page on our website and we'll send you the details.
How long does shipping take?
Processing takes 1–2 business days. Standard shipping usually arrives in 3–7 business days after that. Expedited is faster. Tracking info comes by email once it ships.
What if something's wrong with my order?
Contact us through the contact page. Send your order number and a photo if it's a damage issue. We'll sort it out — replacement, refund, whatever makes sense.
Can I change my order after placing it?
If it hasn't shipped yet, probably. Contact us as soon as you realize you need a change. Once it's shipped, you'd need to go through the return process.
Do you ship internationally?
To select countries, yes. International delivery times vary and you're responsible for any customs fees. Check the shipping page for the current list.
How do I track my order?
You'll get a tracking number by email when your order ships. Plug that into the carrier's website and you can see where it is.
What's your return policy?
30 days from delivery. Item needs to be unused and in original packaging. Contact us first before sending anything back. Full details are in the Returns & Refunds section.
Still have questions?
Use the contact page on our website. We'll get back to you as soon as we can.